Arbitration Policy

Subject to arbitration - unless announced - Buyer must complete an arbitration form within one hour of purchase.

  1. Current year vehicles with paint work or body work.
  2. Frame damage (including rust) or frame repairs must be announced. Rotted-out floor sections and rotted truck cab supports are considered the same as frame damage and must be announced and sold “AS-IS.” The Auction will not be involved with a frame damaged vehicle after 48 hours from the date of the sale at the Auction.
  3. Motor, transmission, clutch, rear end, steering rack and pinion.
  4. Front ends on front-wheel drive and four-wheel drive vehicles.
  5. Any air conditioning system not functioning normally on vehicles five years old or newer.
  6. Nonstandard engine or transmissions, altered or missing emission equipment, or major exceptions to original or advertised production specifications must be announced.
  7. Broken, replaced or altered odometers must be advertised as well as “True Mileage Unknown,” if applicable.
  8. Twenty-five Percent (25%) Damage Disclosure Statement: if applicable
  9. Two-Wheel (2-wheel) drive vehicles that have the appearance of being a 4-wheel drive vehicle. (Ex: 2-wheel drive Cherokee, Blazer).
  10. After any accepted adjustment, the unit automatically becomes an “AS-IS” debt with NO FURTHER ARBITRATION for mechanical defects.
  11. “Airbag” restraint system, their presence, absence or workability will be an arbitration consideration, (Action offers no warranty to Buyer dealing with this type of equipment.)
  12. Visible defects are not arbitrable. (Ex: Blow by, oil leaks, smoking, etc.)
  13. Differential Rear End: No rejection for wear, noise, or vibration in driveline, universal joints, CV joints or differential (rear end) including front wheel drive backlash, noise in transaxle or vibration if vehicle has over 70,000 miles.

The decision of the Auction management shall be final in all disputes.